Privacy Policy

Effective Date: October 1, 2025

Company: Soulfire

Soulfire (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, program participants, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our coaching and healing programs or use our website and services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address.

Program Information: Intake forms, responses to questionnaires, and information you share during coaching, healing sessions, or group programs.

Payment Information: Billing address, payment details (processed securely through third-party payment providers).

Technical Information: IP address, browser type, device information, and usage data when you visit our website.

Sensitive Information: With your consent, we may collect personal details related to your health, emotional well-being, or life experiences as part of the healing process.

2. How We Use Your Information

We use your information to:

Deliver coaching, healing, and program services.

Personalize your experience and track your progress.

Communicate with you regarding sessions, resources, and program updates.

Process payments and manage your account.

Improve our offerings, website, and client experience.

Comply with legal, regulatory, or professional requirements.

3. Confidentiality in Coaching & Healing

We respect the private and sensitive nature of the information you share. Unless required by law, we will not disclose personal details of coaching or healing sessions without your consent. Exceptions may apply if:

There is a risk of harm to yourself or others.

Disclosure is legally required (e.g., by court order).

4. Sharing of Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Such as payment processors, email systems, and secure platforms used to deliver our programs.

Legal or Regulatory Authorities: If required by law.

All third-party providers are contractually obligated to protect your information.

5. Data Storage & Security

Your personal information is stored securely using industry-standard practices.

Sensitive information is encrypted where applicable.

We retain your data only as long as necessary for the purposes outlined in this policy.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information.

Request deletion of your information.

Withdraw consent for the use of your sensitive data.

Request a copy of the data we hold about you.

To exercise these rights, contact us at luc.beaulieu@hotmail.fr

7. Cookies & Website Usage

Our website may use cookies and analytics tools to improve performance and user experience. You can manage cookie preferences in your browser settings.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated.

10. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact us:

Soulfire

Email: soulfire@lucbeaulieu.ca

Phone: 1-506-875-4496

Website: https://lucbeaulieu.ca/